Effective Date: Jan 2025
One Percent Retreats (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, website visitors, and retreat participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or participate in our retreats.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:
1.1 Personal Information
We may collect personal information when you register for a retreat, subscribe to our newsletter, or communicate with us. This may include:
• Full name
• Email address
• Phone number
• Billing and payment information
• Emergency contact details
• Health information (if necessary for retreat activities)
• Any other information you voluntarily provide
1.2 Non-Personal Information
We may collect non-identifiable data when you visit our website, such as:
• Browser type and version
• IP address
• Pages visited and time spent on our site
• Device and operating system information
• Referring website
2. How We Use Your Information
We use the collected information for the following purposes:
• To process bookings and payments for retreats
• To communicate with you regarding retreat details, updates, and support
• To improve our website, services, and retreat experiences
• To personalise your experience
• To send promotional emails or offers (you can opt out anytime)
• To comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:
• Service Providers: We may share necessary information with third-party vendors, such as payment processors or accommodation providers, to facilitate retreat services.
• Legal Obligations: If required by law, we may disclose your information to legal authorities.
• Business Transfers: If we undergo a merger or acquisition, your information may be transferred to the new entity.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, so we encourage you to protect your own data as well.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
• The right to access, update, or delete your personal data
• The right to withdraw consent for marketing communications
• The right to request a copy of your personal data
If you wish to exercise any of these rights, please contact us at OnePercentRetreats@gmail.com
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but this may impact your experience on our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their policies before providing any personal data.
8. Data Retention
We retain personal data for as long as necessary to fulfill our retreat services and legal obligations. If you request deletion, we will securely erase your information unless we are required to keep it for legal reasons.
9. International Data Transfers
If you are located outside of [Insert Country], please note that your data may be transferred to and processed in countries with different data protection laws. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
One Percent Retreats
Email: OnePercentRetreats@gmail.com
Phone: 07783828621
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.